Central City Podiatry Privacy Policy

This Privacy Policy applies to the Central City Podiatry website. The Central City Podiatry website is provided for information and educational purposes and may contain links to other sites. Upon entrance to another website regardless of whether through an advertisement, service, or content link, be informed that Central City Podiatry does not assume responsibility for the privacy practices of these other sites. We promote that you seek to review the privacy statements of all websites which you frequent.

Here at Central City Podiatry, we understand that transparency is the key to all healthy relationships. Since health is our main priority, we want to thank you for trusting us with sensitive information. As a result, we want to make sure that you know exactly how, when and why we use it. Below, we describe the privacy practices which our website abides by. You will find out precisely how we collect data, how we utilise it, the controls you have over your information, and the ways we keep your information safe and secure.

Respectively, we’ll cover:

  • Information We Collect and How We Use Information
  • How Information Is Shared
  • Your Rights To Access and Control Your Personal Data
  • Data Retention
  • Analytics and Advertising Services Provided by Others
  • Cookie Policy
  • Our Policies for Children
  • Information Security
  • Our International Operations and Data Handovers
  • Changes to This Policy
  • Who We Are and How To Contact Us

 

Information We Collect and How We Use Information

On the Central City Podiatry website, we collect the following personal information via website forms.

  • First and Last name
  • Email address
  • Phone number

 

Upon the release of this information, you provide personal information that will be used by Central City Podiatry for the single purpose of scheduling your appointment or returning your contact request.

Choosing to enlist as a subscriber of our website or subscribe to our blog, will mean that you will receive practice newsletters, announcements and occasional promotional information via email. All such emails will be general in nature and will in no way compromise your unique health characteristics. You may voluntarily choose to unsubscribe from these emails at any time. This will stop you from receiving any such emails in future. You can do this by clicking on the unsubscribe button at the bottom of our emails.

Passive Information We Collect

Similarly many other websites, we autonomously collect and log other non-identifying information in regards to your interactions with our website:

Device data. We gather data from the device and application you use to access the Central City Podiatry website, such as your Internet protocol (IP) addresses, device type, browser type, operating system and timestamps.

 

Usage data. We gather usage data that may include which Central City Podiatry webpages you visit, what you click on when you performed those actions, and so on. Emails sent by Central City Podiatry collect information about who opened those emails and clicked on links in them. We do this to track the performance of the Central City Podiatry email messaging and to monitor and improve email deliverability and open rates.

How Information Is Shared

Except as detailed in this Privacy Policy or as specifically agreed to by you, Central City Podiatry will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

 

(ii) in particular cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as detailed below.

 

Your Rights To Access and Control Your Personal Data

You may request at any time for information about any personal data we hold about you or request to correct or delete that information. This request will be completed within 30 days of the initial request for information being received. Please complete this form to start this process. If you need further assistance regarding your rights, please get in touch with our Data Protection Officer at dataprotection@vortala.com, and we will consider your request in accordance with applicable laws.

 

Data Retention

We retain your personal information and of your use of the Services for as long as necessary for our legitimate business interests, historical research, for legal reasons, and to prevent harm, including as detailed in the Information We Collect and How We Use Information section.

Analytics and Advertising Services Provided by Others

  • Google Analytics. Additionally, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also hand over this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.

We use this information to conduct research and analysis to better understand how visitors are using the Central City Podiatry website so that we can improve our website experience. Infrequently, Central City Podiatry or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Central City Podiatry and its operations contractors and will never be given or sold to a third party.

Cookie Policy

We use cookies and other technologies to ensure that everyone who uses the Central City Podiatry website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. You can find more information about cookies at cookiesandyou.com.

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.

Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

List of cookies used by Central City Podiatry

Cookie Name Purpose Expiration Privacy
__vor_npt__s
__vor_npt__t
__vor_npt__v
New Patient Tracker. Collects device data such as your Internet protocol (IP) address, operating system, device type, browser type and timestamps. Persistent https://www.head2toesolutions.

com.au/privacy-policy/

Set By Or On Behalf Of Purpose Expiration Privacy
Google Analytics Website analytics cookie for visitor information and source. 2 years https://policies.google.com/

privacy

responsivevoice.org Used by the content network, Cloudflare, to identify trusted web traffic. 1 year https://www.cloudflare.com/

security-policy

User way Accessibility widget remembers which accessibility features were enabled. Persistent https://userway.org/privacy
Hotjar Video Recording and Heatmap testing tool. 1-year https://www.hotjar.com/privacy
Wistia Embedding interactive videos on our website and measuring engagement. 1-year https://wistia.com/privacy/
MaxCDN Content Delivery Network. 1-year https://www.maxcdn.com/legal/
Facebook To enable the visitors to share the page on Facebook and stores page share count. Persistent https://www.facebook.com

/about/privacy/

YouTube Embedding videos on our website and measuring engagement. 1 year https://policies.google.com/

privacy

Formstack Provides embedded online form functionality. 1-year https://www.formstack.com/

privacy

  

Our Policies for Children

We are dedicated to protecting the privacy of children. Neither Central City Podiatry or any of its services are designed or intended to attract children under the age of 13.

Information Security

We work hard to keep your data secure. We make use of a combination of administrative, technical, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact customer support at dataprotection@vortala.com.

Our International Operations and Data Handovers

Our website hosting company, Vortala, operate internationally and hand over information to the United States for the purposes detailed in this policy. They rely on multiple legal bases to lawfully hand over personal data around the world. These include your consent, the EU-US and EU Commission approved model contractual clauses, which require certain privacy and security protections.

Changes to This Policy

We will notify you of any changes to the Privacy Policy which includes the use of your Personally Identifiable Information. If you choose to continue using the Central City Podiatry site will imply acceptance of the changes. If you do not agree to the terms and conditions of this Privacy Policy or any revised policy please promptly exit the site.

Who We Are and How To Contact Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.

Central City Podiatry
Suite 6,
12/378 Wellington St Perth, WA 6000

(08) 9221 4998

This Privacy Policy doesn’t protect you when you send content, questions or ideas to Central City Podiatry via email. If you want to keep them private or proprietary, do not send them in an email. We try to answer every email within 48 business hours, however, despite our best efforts cannot always commit to this. 

For a comprehensive range of professional podiatry care services in Perth, visit Central City Podiatry. Our expertise lies in treating people from all walks of life for any foot pain or foot conditions you may be experiencing. When coming to us you are offered nothing less than personalised, professional podiatry services in a modern and comforting environment.